1Who we are
Daahqaad (“Daahqaad”, “we”, “us”, or “our”) provides a mobile and web application for Somali writers and readers. It is a place to publish and read stories, and to host and join live audio podcasts.
We are the controller responsible for your personal data. You can reach us any time at support@daahqaad.com. Our registered address appears in the footer of this page.
2Information we collect
Information you give us
- Account details: your email address and password (passwords are stored only in hashed form by our authentication provider).
- Profile: your display name, username, and optionally a short bio and a profile photo.
- Content you create: stories, notes, comments, podcast titles and descriptions, and any images or audio you add.
- Live audio: when you speak in a live podcast, your microphone audio is transmitted to other participants in that room in real time.
- Support messages: anything you send us by email.
Information we collect automatically
- Usage data: the actions you take in the app (for example, which stories you read or podcasts you join) so we can operate features like your feed and “live now”.
- Device & technical data: device type, operating system, app version, and IP address, used for security, diagnostics, and abuse prevention.
We do not sell your personal data, and we do not use it for third-party advertising.
3How we use your information
- To create and manage your account and profile.
- To let you publish, read, follow, comment, and host or join live podcasts.
- To connect you to live audio rooms and show who is present.
- To keep the community safe by reviewing reports and letting hosts mute, remove, or block participants.
- To send you service notifications (for example, when someone you follow goes live).
- To diagnose problems, prevent fraud and abuse, and improve the app.
- To comply with our legal obligations.
4Live audio & recordings
Live podcasts use Amazon IVS Real-Time to carry audio between participants. When you join as a listener, you do not transmit audio. When you speak, as a host or after a host approves your request, your microphone audio is shared with everyone in that room.
A host may record their live session. If a session is recorded, the audio is stored so it can be offered later as an on-demand episode. By speaking in a room you consent to being recorded when the host has recording enabled.
We request microphone access only for live podcasts, and only while you are in a room. You can revoke microphone permission at any time in your device settings; you will still be able to listen.
5Legal bases for processing
Where the GDPR applies, we rely on the following legal bases:
- Performance of a contract: to provide the account and features you ask for.
- Legitimate interests: to keep the service secure, prevent abuse, and improve it, balanced against your rights.
- Consent: for microphone access and, where required, notifications; you may withdraw consent at any time.
- Legal obligation: where we must retain or disclose data by law.
7Where your data is held
Daahqaad is registered in Somalia, and our infrastructure is hosted in the European Union (Ireland). If you use Daahqaad from outside these regions, your information will be transferred to and processed there. Where such transfers are subject to the GDPR, we rely on appropriate safeguards for international transfers.
8Data retention
We keep your personal data for as long as your account is active. Content you publish remains until you delete it or your account. Recordings are kept while the corresponding episode is available. When you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must keep it to meet legal obligations or resolve disputes.
9Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your data (“right to be forgotten”).
- Object to or restrict certain processing.
- Receive a copy of your data in a portable format.
- Withdraw consent where we rely on it.
To exercise any of these, email support@daahqaad.com. You also have the right to complain to your local data protection authority.
10Security
We use encryption in transit, hashed passwords, and access controls to protect your data. No system is perfectly secure, but we work to keep your information safe and to respond quickly if something goes wrong.
11Children
Daahqaad is not intended for children under 13, or under the minimum age required to use online services in your country. We do not knowingly collect data from children below that age. If you believe a child has provided us personal data, contact us and we will remove it.
12Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app. Continued use of Daahqaad after an update means you accept the revised policy.
13Contact us
Questions about this policy or your data? Email support@daahqaad.com or write to us at the address below.